{"id":11067,"date":"2024-09-12T21:24:07","date_gmt":"2024-09-12T21:24:07","guid":{"rendered":"https:\/\/help.fromdoppler.com\/es\/?p=11067"},"modified":"2025-10-22T21:30:43","modified_gmt":"2025-10-22T21:30:43","slug":"como-crear-un-arbol-de-decision","status":"publish","type":"post","link":"https:\/\/help.fromdoppler.com\/en\/how-to-create-a-decision-tree\/","title":{"rendered":"How to create a Decision Tree?"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">With your Doppler account, you can use this new solution that allows you to Automate your Chatbot in order to design the communication path with the user, guide them to give them instant answers and not lose contact or sales opportunities.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">What can you do when setting up your Decision Tree?<\/span><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Visually design a conversation flow for your Chatbot.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Refer to human attention or different response options.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Request contact information if it is through your Website.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Control the interactive messages that the user will receive.<\/span><\/li>\n<\/ul>\n<h2><span style=\"font-weight: 400;\">Let&#8217;s see how you can set it up step by step:<\/span><\/h2>\n<p>1. Log in to your Doppler account and select the &#8216;Conversations&#8217; menu.<br \/>\nClick on Settings in the left-hand menu, select Conversation Flows and click on +New Flow.<\/p>\n<p><em>#DopplerTip: You can try Doppler Conversations on your free account for 3 months or<a href=\"https:\/\/www.fromdoppler.com\/en\/precios\/#plan-conver\"> purchase it as part of your plan<\/a> if you already have an account.<\/em><\/p>\n<p>&nbsp;<\/p>\n<p><img class=\"alignnone wp-image-11071\" src=\"https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/09\/Screenshot_4-1.png\" alt=\"\" width=\"648\" height=\"330\" srcset=\"https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/09\/Screenshot_4-1.png 768w, https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/09\/Screenshot_4-1-300x153.png 300w\" sizes=\"(max-width: 648px) 100vw, 648px\" \/><\/p>\n<p><strong>2. Once you click on +New Flow, you will see that Doppler offers you a preconfigured Flow by default.<\/strong><br \/>\nYou can use this flow as a basis and customize it, or create one from scratch by selecting the <strong>Clear option.<\/strong><\/p>\n<p><img class=\"wp-image-12131 aligncenter\" src=\"https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/09\/Arbol-1-300x139.png\" alt=\"\" width=\"668\" height=\"309\" srcset=\"https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/09\/Arbol-1-300x139.png 300w, https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/09\/Arbol-1-1024x474.png 1024w, https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/09\/Arbol-1-768x355.png 768w, https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/09\/Arbol-1-1536x711.png 1536w, https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/09\/Arbol-1.png 1777w\" sizes=\"(max-width: 668px) 100vw, 668px\" \/><\/p>\n<p>3. Now you can start creating your Flow.<\/p>\n<p>As you will notice, the first three components appear by default and cannot be removed, as they are essential for the Chatbot to function.<\/p>\n<p>The Required Data component will automatically be displayed in Web Chat, although you can also enable it in WhatsApp, Facebook, or Instagram from this section.<\/p>\n<p><em><img class=\"wp-image-12133 aligncenter\" src=\"https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/09\/Screenshot-2025-09-04-141036-300x159.png\" alt=\"\" width=\"564\" height=\"299\" srcset=\"https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/09\/Screenshot-2025-09-04-141036-300x159.png 300w, https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/09\/Screenshot-2025-09-04-141036.png 753w\" sizes=\"(max-width: 564px) 100vw, 564px\" \/><\/em><\/p>\n<p>At this stage, you will begin to visualize the first components of the Flow:<\/p>\n<ul>\n<li><strong>Required Data:<\/strong> here you can define the fields that will be requested from the user to register their information in your Doppler account (for example, name, email, or phone number).<\/li>\n<li><strong>Flow:<\/strong> in this component, you can assign an internal name to easily identify it and a description that details the purpose or function of that Flow within your automation.<\/li>\n<\/ul>\n<p><strong>4. The next mandatory step is to define the keywords that will start your Flow.<\/strong><br \/>\nThese are the terms or phrases that people must type in order to activate your Chatbot&#8217;s journey.<\/p>\n<p>#DopplerTip: Enter simple and common words, separated by commas, such as: hello, good morning, good afternoon, good evening, good night.<\/p>\n<p><img class=\"wp-image-12134 aligncenter\" src=\"https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/09\/Screenshot-2025-09-04-141321-190x300.png\" alt=\"\" width=\"336\" height=\"531\" srcset=\"https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/09\/Screenshot-2025-09-04-141321-190x300.png 190w, https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/09\/Screenshot-2025-09-04-141321.png 465w\" sizes=\"(max-width: 336px) 100vw, 336px\" \/><\/p>\n<p>If you enable the Hidden Mode option, your Flow will not be visible to everyone. It will only be activated when someone types one of the words you configured in this step. &#x1f511;<\/p>\n<p><strong>5. You can then configure two important messages for your Flow<\/strong>:<\/p>\n<p><strong>Custom start message:<\/strong> this is the text that will be displayed when the conversation begins. We suggest including some of the keywords you defined in the previous step to guide your contacts.<br \/>\n&#x1f449; Example: \u201cHello! To continue, type the word hello and we will show you the available options.\u201d<\/p>\n<p><strong>Unrecognized response message:<\/strong> this is used when the bot does not recognize the user&#8217;s query. In this case, you can guide them to resume the interaction.<br \/>\n&#x1f449; Example: \u201cSorry, I didn&#8217;t understand your message. Choose one of the following options to continue &#x1f642;.\u201d<\/p>\n<p><strong>6. Once you complete this initial step, you will find the Introduction component.<\/strong><br \/>\nHere you can configure your Chatbot&#8217;s welcome message, indicating its name and a brief introduction for your contacts.<\/p>\n<p><em>&#x1f449; Example: \u201cHello! I&#8217;m Doppibot &#x1f916; and I&#8217;m here to help you with your questions about Doppler. Ready to get started?\u201d<\/em><\/p>\n<p>This message will be your Chatbot&#8217;s first impression, so we recommend that it be clear, friendly, and consistent with your brand identity.<\/p>\n<p><img class=\"wp-image-12135 aligncenter\" src=\"https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/09\/Screenshot-2025-09-04-141509-199x300.png\" alt=\"\" width=\"322\" height=\"485\" srcset=\"https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/09\/Screenshot-2025-09-04-141509-199x300.png 199w, https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/09\/Screenshot-2025-09-04-141509.png 280w\" sizes=\"(max-width: 322px) 100vw, 322px\" \/><\/p>\n<p><strong>7. Now let&#8217;s review the options you have for configuring your decision tree.<\/strong><\/p>\n<p>Now that you understand the fundamentals, we will explore the additional components that can enhance your customers&#8217; experience.<\/p>\n<p><img class=\"wp-image-12160 aligncenter\" src=\"https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/09\/Screenshot-2025-09-15-172244-114x300.png\" alt=\"\" width=\"218\" height=\"574\" \/><\/p>\n<p><strong>Main menu:<\/strong><\/p>\n<p>This is the first menu in the Flow. The options available to choose from will be the items connected here.<\/p>\n<ul>\n<li>The name of each component is for internal use only (your customers will not see it); it is an identifier.<br \/>\nThe message will be visible to the user. Example: &#8216;Choose one of the following options&#8217; or &#8216;How can I help you?&#8217;<\/li>\n<\/ul>\n<p><img class=\"wp-image-12161 aligncenter\" src=\"https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/09\/Screenshot-2025-09-15-172322-247x300.png\" alt=\"\" width=\"363\" height=\"441\" srcset=\"https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/09\/Screenshot-2025-09-15-172322-247x300.png 247w, https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/09\/Screenshot-2025-09-15-172322.png 552w\" sizes=\"(max-width: 363px) 100vw, 363px\" \/><\/p>\n<p><strong>Options menu<\/strong><\/p>\n<p>It works similarly to the main menu, but is used to add options within a branch of the Flow, allowing you to add more alternatives.<\/p>\n<p><img class=\"wp-image-12162 aligncenter\" src=\"https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/09\/Screenshot-2025-09-15-172409-229x300.png\" alt=\"\" width=\"316\" height=\"414\" srcset=\"https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/09\/Screenshot-2025-09-15-172409-229x300.png 229w, https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/09\/Screenshot-2025-09-15-172409.png 471w\" sizes=\"(max-width: 316px) 100vw, 316px\" \/><\/p>\n<p><strong>Options:<\/strong><\/p>\n<p>These are added at the beginning of branches with different options, after a main menu or options menu.<\/p>\n<ul>\n<li>Each option requires an internal name and a message for the customer.<\/li>\n<li>You can insert up to ten options per menu.<\/li>\n<\/ul>\n<p><img class=\"wp-image-12163 aligncenter\" src=\"https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/09\/Screenshot-2025-09-15-172438-155x300.png\" alt=\"\" width=\"243\" height=\"470\" srcset=\"https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/09\/Screenshot-2025-09-15-172438-155x300.png 155w, https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/09\/Screenshot-2025-09-15-172438.png 346w\" sizes=\"(max-width: 243px) 100vw, 243px\" \/><\/p>\n<p><strong>Return to main menu \/ Return to previous menu<\/strong><\/p>\n<p>Both options allow the customer to return to the options menu to choose another option if necessary. You must also configure a name for the component and the option to display.<\/p>\n<p>Remember: the main menu will always be the first one you defined.<\/p>\n<p><img class=\"wp-image-12164 aligncenter\" src=\"https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/09\/Screenshot-2025-09-15-172547-120x300.png\" alt=\"\" width=\"187\" height=\"468\" \/><\/p>\n<p><strong>Message<\/strong><\/p>\n<p>Displays text to the customer. You can decide whether the bot should wait for a response by checking that option. Leaving that option unchecked will automatically advance to the next step in the flow.<\/p>\n<p><img class=\"wp-image-12165 aligncenter\" src=\"https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/09\/Screenshot-2025-09-15-172631-189x300.png\" alt=\"\" width=\"315\" height=\"500\" srcset=\"https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/09\/Screenshot-2025-09-15-172631-189x300.png 189w, https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/09\/Screenshot-2025-09-15-172631.png 336w\" sizes=\"(max-width: 315px) 100vw, 315px\" \/><\/p>\n<p><strong>URL, Document, Image, and Video<\/strong><\/p>\n<p>These allow you to attach resources within the Flow:<\/p>\n<p>URL: send a direct link.<br \/>\nDocument: attach files (not available on Instagram).<br \/>\nImage: supports files up to 5MB.<br \/>\nVideo: supports up to 5MB (not available on Instagram).<\/p>\n<p>&#x1f449; Recommendation: always optimize files so that they weigh less than 5MB.<\/p>\n<p><img class=\"wp-image-12166 aligncenter\" src=\"https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/09\/Screenshot-2025-09-15-172709-197x300.png\" alt=\"\" width=\"334\" height=\"509\" srcset=\"https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/09\/Screenshot-2025-09-15-172709-197x300.png 197w, https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/09\/Screenshot-2025-09-15-172709.png 257w\" sizes=\"(max-width: 334px) 100vw, 334px\" \/><\/p>\n<p><strong>Forward to operator<\/strong><\/p>\n<p>This action pauses the bot; it is the end of a branch of the Flow. At the same time, the customer is put on hold while waiting for a human to respond.<\/p>\n<p><img class=\"wp-image-12167 aligncenter\" src=\"https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/09\/Screenshot-2025-09-15-172746-246x300.png\" alt=\"\" width=\"395\" height=\"482\" srcset=\"https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/09\/Screenshot-2025-09-15-172746-246x300.png 246w, https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/09\/Screenshot-2025-09-15-172746.png 471w\" sizes=\"(max-width: 395px) 100vw, 395px\" \/><\/p>\n<p><strong>Forward to Email:<\/strong><\/p>\n<p>This component sends you an email with all the interactions the customer has had with the bot, so you can keep a record of them. This includes everything from the initial data requested until the customer reached this component.<\/p>\n<p>As with the other components, you must define a message to show the customer. Remember that in the \u201cEmail\u201d field, you must enter the address to which you want this information to be sent.<\/p>\n<p>You will also see the option to pause the bot. This function works as follows:<\/p>\n<ul>\n<li>If you select pause bot, it works like the forward to operator component. The bot shuts down\/pauses and the customer can interact with a human.<br \/>\nIf you do not select pause bot, it works like the end of flow component. If the customer enters the keyword you defined, the flow starts again.<\/li>\n<\/ul>\n<p>For this option, we suggest that the message to be sent mentions that if the user needs to make further inquiries, they can type the keyword to choose options again and move forward in the flow.<\/p>\n<p><img class=\"wp-image-12169 aligncenter\" src=\"https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/09\/Screenshot-2025-09-15-172838-1-180x300.png\" alt=\"\" width=\"263\" height=\"438\" srcset=\"https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/09\/Screenshot-2025-09-15-172838-1-180x300.png 180w, https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/09\/Screenshot-2025-09-15-172838-1.png 349w\" sizes=\"(max-width: 263px) 100vw, 263px\" \/><\/p>\n<p><strong>Link Module:<\/strong><\/p>\n<p>This allows you to continue a branch of the flow in another module, enabling you to work in a more organised manner.<\/p>\n<ul>\n<li>Create a new module by clicking on the green &#8216;+&#8217; at the top of the builder.<br \/>\nThe branch &#8216;jumps&#8217; to that module to work only; the flow remains one.<\/li>\n<\/ul>\n<p><em>Note: If you delete that module, everything worked on within it will be deleted.<\/em><\/p>\n<p><img class=\"wp-image-12170 aligncenter\" src=\"https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/09\/Screenshot-2025-09-15-172937-300x223.png\" alt=\"\" width=\"564\" height=\"419\" srcset=\"https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/09\/Screenshot-2025-09-15-172937-300x223.png 300w, https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/09\/Screenshot-2025-09-15-172937.png 564w\" sizes=\"(max-width: 564px) 100vw, 564px\" \/><\/p>\n<p><strong>End:<\/strong><\/p>\n<p>Indicates the end of a branch or flow, without branching to an operator.<\/p>\n<p>The bot automatically restarts for that contact.<br \/>\nYou can include a closing message:<\/p>\n<p>\u201cThank you for your inquiry. Feel free to write to me again anytime!\u201d<\/p>\n<p><img class=\"wp-image-12171 aligncenter\" src=\"https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/09\/Screenshot-2025-09-15-173008-243x300.png\" alt=\"\" width=\"408\" height=\"504\" srcset=\"https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/09\/Screenshot-2025-09-15-173008-243x300.png 243w, https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/09\/Screenshot-2025-09-15-173008.png 356w\" sizes=\"(max-width: 408px) 100vw, 408px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><strong>General considerations for building the Flow<\/strong><\/p>\n<ul>\n<li>Joining branches: drag the connectors between components to the exact point where they should be linked. (We suggest adding a screenshot or GIF here showing \u201cHow to join branches\u201d).<\/li>\n<li>Inserting elements: drag and drop the component into the part of the Flow where you want to insert it. (We recommend a GIF of \u201cHow to insert elements\u201d).<\/li>\n<\/ul>\n<div style=\"width: 1454px;\" class=\"wp-video\"><video class=\"wp-video-shortcode\" id=\"video-11067-2\" width=\"1454\" height=\"698\" preload=\"metadata\" controls=\"controls\"><source type=\"video\/mp4\" src=\"https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/09\/Video-unir-ramas-y-agregar-elementos-Arbol-de-decisiones.mp4?_=2\" \/><a href=\"https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/09\/Video-unir-ramas-y-agregar-elementos-Arbol-de-decisiones.mp4\">https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/09\/Video-unir-ramas-y-agregar-elementos-Arbol-de-decisiones.mp4<\/a><\/video><\/div>\n<p><strong>Component status (Component Completed):<\/strong><br \/>\n&#x2705; Green = ready.<br \/>\n&#x26ab; Black = required fields are missing (marked with *)<\/p>\n<p><img class=\"alignnone wp-image-12172\" src=\"https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/09\/Screenshot-2025-09-15-173212-300x248.png\" alt=\"\" width=\"553\" height=\"457\" srcset=\"https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/09\/Screenshot-2025-09-15-173212-300x248.png 300w, https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/09\/Screenshot-2025-09-15-173212-768x635.png 768w, https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/09\/Screenshot-2025-09-15-173212.png 788w\" sizes=\"(max-width: 553px) 100vw, 553px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><strong>Editable messages:<\/strong> All component texts can be edited. The ones you see loaded are suggestions from Doppler.<br \/>\n<strong>Delete a component<\/strong>: Right-click on the element and confirm the deletion.<\/p>\n<p><img class=\"alignnone wp-image-12173\" src=\"https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/09\/Screenshot-2025-09-15-173316-244x300.png\" alt=\"\" width=\"459\" height=\"564\" srcset=\"https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/09\/Screenshot-2025-09-15-173316-244x300.png 244w, https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/09\/Screenshot-2025-09-15-173316.png 459w\" sizes=\"(max-width: 459px) 100vw, 459px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><strong>Tags:<\/strong> some components allow you to assign tags. If the person advances through that branch, they will be assigned the configured tag, and you can tag chats to organize the team&#8217;s attention.<\/p>\n<p><img class=\"alignnone wp-image-12174\" src=\"https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/09\/Screenshot-2025-09-15-173354-208x300.png\" alt=\"\" width=\"375\" height=\"541\" srcset=\"https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/09\/Screenshot-2025-09-15-173354-208x300.png 208w, https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/09\/Screenshot-2025-09-15-173354.png 439w\" sizes=\"(max-width: 375px) 100vw, 375px\" \/><\/p>\n<p><strong>Emojis:<\/strong> you can insert them from the selector for a more human and friendly interaction. &#x1f389;<\/p>\n<p><img class=\"alignnone wp-image-12175\" src=\"https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/09\/Screenshot-2025-09-15-173437-300x269.png\" alt=\"\" width=\"416\" height=\"373\" srcset=\"https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/09\/Screenshot-2025-09-15-173437-300x269.png 300w, https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/09\/Screenshot-2025-09-15-173437.png 579w\" sizes=\"(max-width: 416px) 100vw, 416px\" \/><\/p>\n<p><strong>8. Save, list, and assign your Flows<\/strong><\/p>\n<p>Save and list<\/p>\n<p>When you click Save, your Flow will be created. You will see a list with:<\/p>\n<p>Name, description (defined in Step 2), and whether it is in use or not.<br \/>\nIn the three-dot menu, you can Edit, Assign to room, or Delete.<\/p>\n<p><span style=\"font-weight: 400;\"><img class=\"alignnone wp-image-12176\" src=\"https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/09\/Screenshot-2025-09-15-173529-300x81.png\" alt=\"\" width=\"593\" height=\"160\" srcset=\"https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/09\/Screenshot-2025-09-15-173529-300x81.png 300w, https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/09\/Screenshot-2025-09-15-173529-768x207.png 768w, https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/09\/Screenshot-2025-09-15-173529.png 863w\" sizes=\"(max-width: 593px) 100vw, 593px\" \/><\/span><\/p>\n<p><strong>Assign to room<\/strong><\/p>\n<p>Click Assign to room and a pop-up window will open for you to choose which room(s) you will implement the Flow in.<\/p>\n<p><img class=\"alignnone wp-image-12177\" src=\"https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/09\/Screenshot-2025-09-15-173556-182x300.png\" alt=\"\" width=\"279\" height=\"460\" srcset=\"https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/09\/Screenshot-2025-09-15-173556-182x300.png 182w, https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/09\/Screenshot-2025-09-15-173556.png 345w\" sizes=\"(max-width: 279px) 100vw, 279px\" \/><\/p>\n<p>That&#8217;s it! &#x1f680; Now you know how to create and configure a Decision Tree in Doppler. With this feature, you can guide your customers clearly, resolve queries instantly, and refer conversations to your team when necessary. This way, your brand will always be available to provide a more personalized, agile, and effective experience.<\/p>","protected":false},"excerpt":{"rendered":"<p>With your Doppler account, you can use this new solution that allows you to Automate your Chatbot in order to design the communication path with the user, guide them to give them instant answers and not lose contact or sales opportunities. What can you do when setting up your Decision Tree? Visually design a conversation [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[824],"tags":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to create a Decision Tree? - Doppler Help Center<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to create a Decision Tree? - Doppler Help Center\" \/>\n<meta property=\"og:description\" content=\"With your Doppler account, you can use this new solution that allows you to Automate your Chatbot in order to design the communication path with the user, guide them to give them instant answers and not lose contact or sales opportunities. What can you do when setting up your Decision Tree? 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