{"id":12950,"date":"2026-11-06T00:46:00","date_gmt":"2026-11-06T00:46:00","guid":{"rendered":"https:\/\/help.fromdoppler.com\/es\/?p=12950"},"modified":"2026-11-06T01:52:45","modified_gmt":"2026-11-06T01:52:45","slug":"como-crear-y-editar-una-sala-de-whatsapp-con-coexistencia","status":"publish","type":"post","link":"https:\/\/help.fromdoppler.com\/en\/how-to-create-and-edit-a-whatsapp-room-with-coexistence\/","title":{"rendered":"How to create and edit a WhatsApp Room with Coexistence"},"content":{"rendered":"<p>Automate and manage your chats with Doppler without leaving your phone! With Coexistence, you can link your current number and keep using it in WhatsApp Business App.<\/p>\n<p>Prefer a number dedicated to Doppler, with faster sending speed? <a href=\"https:\/\/help.fromdoppler.com\/en\/how-to-create-and-edit-a-whatsapp-room\/\">Compare both options<\/a>.<\/p>\n<p>Before you start, make sure you have:<\/p>\n<ul>\n<li>A Meta business account with a <a href=\"https:\/\/help.fromdoppler.com\/en\/how-configurate-method-payment-whatsapp-marketing\/\">payment method set up<\/a>.<\/li>\n<li>A verified business account, if you need to use more than two lines.<\/li>\n<li>Facebook credentials with full access permissions to the business account. The Facebook account must belong to an individual. If it doesn&#8217;t, it may be restricted.<\/li>\n<li>Your phone with the line you want to link.<\/li>\n<\/ul>\n<p>Keep these Coexistence considerations in mind:<\/p>\n<ul>\n<li>Open WhatsApp Business App regularly and keep the app&#8217;s AI agent turned off. If more than 14 days go by without opening it, WhatsApp turns off the connection with the Room.<\/li>\n<li>Your Contacts and messages from the last 180 days sync to the Room, except group messages. Keeping the app open during the connection speeds up the process.<\/li>\n<li>Only media files from the last 14 days sync.<\/li>\n<li>You can keep replying from WhatsApp Business App. When you connect, your linked devices are disconnected, but you can link up to 4 again (or 10 if you have Meta Verified Max).<\/li>\n<li>WhatsApp limits bulk and automated messages to 20 per second to protect your phone&#8217;s performance.<\/li>\n<li>In WhatsApp Business App, view once messages, disappearing messages, and editing or deleting your messages stop working.<\/li>\n<li>WhatsApp for Windows and Wear OS keep working, but messages you send from them don&#8217;t appear in the Room.<\/li>\n<\/ul>\n<blockquote><p>Important: in addition to Doppler Conversations costs, keep in mind WhatsApp conversation costs. Meta manages this billing in Meta Business Suite, and Doppler doesn&#8217;t bill or charge for it. <a href=\"https:\/\/business.whatsapp.com\/products\/platform-pricing?lang=en_US\">Learn more about WhatsApp costs<\/a>.<\/p><\/blockquote>\n<h2>Create your WhatsApp Marketing Room with WhatsApp Business App<\/h2>\n<p><strong>1.<\/strong> First, log in to your Doppler account. Don&#8217;t have one yet? <a href=\"https:\/\/app.fromdoppler.com\/signup\">It&#8217;s time to create it!<\/a><\/p>\n<p><strong>2.<\/strong> Go to the <b><i>Conversations<\/i><\/b> menu. Then, click <b><i>Settings<\/i><\/b> in the left menu and select <b><i>Rooms<\/i><\/b>.<\/p>\n<p><strong>3.<\/strong> Click <b><i>+New Room<\/i><\/b> and select WhatsApp Marketing as the communication channel.<\/p>\n<p><strong>4.<\/strong> Click <b><i>Connect with Facebook<\/i><\/b>. Facebook may ask you to log in. The <b><i>Finish<\/i><\/b> and <b><i>Continue<\/i><\/b> buttons stay disabled until you complete the connection.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/08\/chrome_ip01VbbVJq.png\" alt=\"Channel Integration step of the new Room, with the Connect with Facebook button\" width=\"800\" height=\"370\" \/><\/p>\n<p><strong>5.<\/strong> Click <b><i>Get started<\/i><\/b>. You see your business&#8217;s legal name as the default name.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/08\/Screenshot_4-3.png\" alt=\"Meta window to connect your account to Conversations, with the Get started button\" width=\"313\" height=\"410\" \/><\/p>\n<p><strong>6.<\/strong> Select your phone number and click <b><i>Next<\/i><\/b>. Don&#8217;t see your number in the wizard? Enter it manually to validate it and move forward.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/08\/ShareX_vaqRLQTWBa.png\" alt=\"Meta wizard to add the WhatsApp phone number\" width=\"351\" height=\"457\" \/><\/p>\n<p><strong>7.<\/strong> Confirm the line you selected.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/08\/ShareX_XGlyM6OKzN.png\" alt=\"Meta wizard to review the WhatsApp account details\" width=\"350\" height=\"458\" \/><\/p>\n<p><strong>8.<\/strong> Select or create a business portfolio and click <b><i>Next<\/i><\/b>.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/08\/mspaint_7vasZkLVep.png\" alt=\"Meta wizard to select the business portfolio\" width=\"354\" height=\"449\" \/><\/p>\n<p><strong>9.<\/strong> You see a QR code on screen. Don&#8217;t scan it yet.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/08\/ShareX_gcQsBgmVjY.png\" alt=\"QR code in the Meta wizard to connect WhatsApp Business App\" width=\"353\" height=\"458\" \/><\/p>\n<p><strong>10.<\/strong> On your phone, you get a message like this one. Tap <b><i>Connect<\/i><\/b>.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/08\/ShareX_x00UOySPEI.png\" alt=\"Message in WhatsApp Business App with the Connect button\" width=\"245\" height=\"231\" \/><\/p>\n<p><strong>11.<\/strong> This screen opens. Tap <b><i>Connect to business platform<\/i><\/b>.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/08\/ShareX_FKfgxfI1kx.png\" alt=\"Screen to connect to the business platform in WhatsApp Business App\" width=\"401\" height=\"803\" \/><\/p>\n<p><strong>12.<\/strong> Choose whether you want to sync your chat history.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/08\/ShareX_oxgLu5WVJp.png\" alt=\"Options to share chat history in WhatsApp Business App\" width=\"397\" height=\"499\" \/><\/p>\n<p><strong>13.<\/strong> Scan the QR code from step 9.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/08\/ShareX_sHJ1Xd5TXc.png\" alt=\"Scanning the QR code with WhatsApp Business App\" width=\"404\" height=\"739\" \/><\/p>\n<p><strong>14.<\/strong> You see the successful connection message. Now you can finish the setup in Doppler.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2023\/06\/finaliza.png\" alt=\"Successful connection message in WhatsApp Business App\" \/><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/08\/ShareX_QzdmMopptI.png\" alt=\"Connected account confirmation in the Meta wizard\" width=\"350\" height=\"450\" \/><\/p>\n<p><strong>15.<\/strong> Fill in the Room details and click <b><i>Finish<\/i><\/b>.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/08\/ShareX_znQ1d6Og4c.png\" alt=\"Room details in Doppler after connecting WhatsApp\" width=\"854\" height=\"418\" \/><\/p>\n<p>#DopplerTip: <b>Room details<\/b><\/p>\n<ul>\n<li><b>Mode<\/b>: defines how chats behave and who sees them.\n<ul>\n<li><b>Private<\/b>: when another Operator replies, the chat disappears from the list of the Operator who previously helped the Contact.<\/li>\n<li><b>Open<\/b>: the new Operator replies and the chat stays visible to the Operators who previously helped the Contact.<\/li>\n<\/ul>\n<\/li>\n<li><b>Welcome message<\/b>: Doppler sends it only once a day.<\/li>\n<li><b>Auto-reply message<\/b>: Doppler sends it when the Contact doesn&#8217;t get a reply within the scheduled hours.<\/li>\n<\/ul>\n<h2>Edit your WhatsApp Room<\/h2>\n<p><strong>1.<\/strong> Go to the <b><i>Conversations<\/i><\/b> menu, click <b><i>Settings<\/i><\/b> in the left menu and select <b><i>Rooms<\/i><\/b>.<\/p>\n<p><strong>2.<\/strong> Find the Room you want to edit and click <b><i>Edit<\/i><\/b>. The Room editing screen opens.<\/p>\n<p><strong>3.<\/strong> Make the changes you need and click <b><i>Accept<\/i><\/b> to save them.<\/p>\n<p>All set! Your WhatsApp Room is now connected to WhatsApp Business App. Manage and automate your chats from Doppler without leaving your phone.<\/p>\n<p>Have questions? Contact us on WhatsApp or by email at <a href=\"mailto:support@fromdoppler.com\">support@fromdoppler.com<\/a>.<\/p>\n<p>We&#8217;re here to help &#x1f49b;<\/p>","protected":false},"excerpt":{"rendered":"<p>Automate and manage your chats with Doppler without leaving your phone! With Coexistence, you can link your current number and keep using it in WhatsApp Business App. Prefer a number dedicated to Doppler, with faster sending speed? Compare both options. Before you start, make sure you have: A Meta business account with a payment method [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[824,830],"tags":[],"class_list":["post-12950","post","type-post","status-publish","format-standard","hentry","category-conversaciones","category-destacados-de-conversaciones"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to create and edit a WhatsApp Room with Coexistence - Doppler Help Center<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to create and edit a WhatsApp Room with Coexistence - Doppler Help Center\" \/>\n<meta property=\"og:description\" content=\"Automate and manage your chats with Doppler without leaving your phone! With Coexistence, you can link your current number and keep using it in WhatsApp Business App. Prefer a number dedicated to Doppler, with faster sending speed? Compare both options. 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