{"id":10768,"date":"2024-08-14T17:41:15","date_gmt":"2024-08-14T17:41:15","guid":{"rendered":"https:\/\/help.fromdoppler.com\/es\/?p=10768"},"modified":"2025-07-08T15:24:08","modified_gmt":"2025-07-08T15:24:08","slug":"como-crear-y-editar-una-sala-de-instagram","status":"publish","type":"post","link":"https:\/\/help.fromdoppler.com\/es\/como-crear-y-editar-una-sala-de-instagram\/","title":{"rendered":"\u00bfC\u00f3mo crear y editar una sala de Instagram Chatbot?"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Aprende c\u00f3mo puedes habilitar una sala de Instagram en tu cuenta, para poder brindarle respuestas a tu audiencia y fidelizar a tus clientes.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Antes de comenzar, revisa los requisitos para dar de alta una p\u00e1gina de Instagram:\u00a0<\/span><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Que tu negocio tenga una cuenta comercial de Meta verificada.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Contar con acceso a una cuenta empresarial de Instagram o cuenta de creador de Instagram.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Que la cuenta de Instagram est\u00e9 asociada a la cuenta comercial.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Una p\u00e1gina de Facebook asociada a la cuenta comercial y vinculada a la cuenta de Instagram.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Permitir el acceso a los mensajes en Instagram desde la app mobile.<\/span><\/li>\n<\/ul>\n<p><b><i>#DopplerTip: <\/i><\/b><i><span style=\"font-weight: 400;\">Solo las cuentas profesionales de Instagram pueden conectarse a Conversaciones y estar vinculadas a salas dentro de Doppler. Las cuentas personales de Instagram no pueden conectarse a Conversaciones. Si posees una cuenta personal, puedes convertirla en cuenta comercial siguiendo <\/span><\/i><a href=\"https:\/\/es-la.facebook.com\/business\/help\/347556992775908?id=419087378825961&amp;locale=es_LA\"><i><span style=\"font-weight: 400;\">este art\u00edculo de Meta<\/span><\/i><\/a><span style=\"font-weight: 400;\">. <\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Paso a paso para vincular tu cuenta de Instagram con Conversaciones<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Antes que nada,<a href=\"https:\/\/app.fromdoppler.com\/login\"> deber\u00e1s ingresar a tu cuenta<\/a> y dirigirte al men\u00fa <a href=\"https:\/\/www.fromdoppler.com\/es\/precios\/#plan-conver\">Conversaciones.<\/a> Una vez all\u00ed, haz clic en la opci\u00f3n Configuraci\u00f3n del men\u00fa izquierdo y selecciona Salas.<\/span><\/p>\n<ol>\n<li><span style=\"font-weight: 400;\">Haz clic en el bot\u00f3n \u201c+Nueva Sala\u201d y selecciona Instagram como canal de comunicaci\u00f3n.<\/span><\/li>\n<\/ol>\n<p><img class=\"size-full wp-image-10769 aligncenter\" src=\"https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/08\/Screenshot_12.png\" alt=\"\" width=\"622\" height=\"348\" srcset=\"https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/08\/Screenshot_12.png 622w, https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/08\/Screenshot_12-300x168.png 300w\" sizes=\"(max-width: 622px) 100vw, 622px\" \/><\/p>\n<p><b>2. <\/b><span style=\"font-weight: 400;\">\u00a0Autent\u00edcate en META con la cuenta que tiene los accesos a Instagram.<\/span><\/p>\n<p><img class=\"size-full wp-image-10771 aligncenter\" src=\"https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/08\/Screenshot_1-2.png\" alt=\"\" width=\"311\" height=\"398\" srcset=\"https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/08\/Screenshot_1-2.png 311w, https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/08\/Screenshot_1-2-234x300.png 234w\" sizes=\"(max-width: 311px) 100vw, 311px\" \/><br \/>\n<b>3. <\/b><span style=\"font-weight: 400;\">Selecciona el negocio que tiene vinculada la cuenta de Facebook y la cuenta de Instagram.<\/span><\/p>\n<p><img class=\"size-full wp-image-10772 aligncenter\" src=\"https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/08\/Screenshot_2-2.png\" alt=\"\" width=\"347\" height=\"419\" srcset=\"https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/08\/Screenshot_2-2.png 347w, https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/08\/Screenshot_2-2-248x300.png 248w\" sizes=\"(max-width: 347px) 100vw, 347px\" \/><\/p>\n<p>4. Selecciona la p\u00e1gina de Facebook de tu negocio elegido anteriormente y que tiene vinculada la cuenta de Instagram <img class=\"size-full wp-image-10774 aligncenter\" src=\"https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/08\/Screenshot_3-1.png\" alt=\"\" width=\"316\" height=\"407\" srcset=\"https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/08\/Screenshot_3-1.png 316w, https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/08\/Screenshot_3-1-233x300.png 233w\" sizes=\"(max-width: 316px) 100vw, 316px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">5. Selecciona la cuenta de Instagram que deseas vincular.<\/span><\/p>\n<p><img class=\"size-full wp-image-10775 aligncenter\" src=\"https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/08\/Screenshot_4-2.png\" alt=\"\" width=\"311\" height=\"407\" srcset=\"https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/08\/Screenshot_4-2.png 311w, https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/08\/Screenshot_4-2-229x300.png 229w\" sizes=\"(max-width: 311px) 100vw, 311px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">5. En este paso, deber\u00e1s revisar los permisos que ser\u00e1n cedidos a Conversaciones para realizar la vinculaci\u00f3n.<img class=\"size-full wp-image-10776 aligncenter\" src=\"https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/08\/Screenshot_5-1.png\" alt=\"\" width=\"374\" height=\"481\" srcset=\"https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/08\/Screenshot_5-1.png 374w, https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/08\/Screenshot_5-1-233x300.png 233w\" sizes=\"(max-width: 374px) 100vw, 374px\" \/><\/span><\/p>\n<p>6. Finalmente META confirmar\u00e1 que la cuenta de Instagram se conect\u00f3 exitosamente a Conversaciones de Doppler. <img class=\"size-full wp-image-10777 aligncenter\" src=\"https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/08\/Screenshot_6-2.png\" alt=\"\" width=\"376\" height=\"479\" srcset=\"https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/08\/Screenshot_6-2.png 376w, https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/08\/Screenshot_6-2-235x300.png 235w\" sizes=\"(max-width: 376px) 100vw, 376px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">7. Una vez finalizados los pasos anteriores en META la pantalla mostrar\u00e1 una lista de cuentas de Instagram disponibles para crear la sala de chat.<\/span><\/p>\n<p><img class=\"size-full wp-image-10778 aligncenter\" src=\"https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/08\/Screenshot_7-1.png\" alt=\"\" width=\"536\" height=\"403\" srcset=\"https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/08\/Screenshot_7-1.png 536w, https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/08\/Screenshot_7-1-300x226.png 300w\" sizes=\"(max-width: 536px) 100vw, 536px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Puedes elegir el nombre de la sala y la modalidad, <\/span><b><i>Abierta<\/i><\/b><span style=\"font-weight: 400;\"> o <\/span><b><i>Cerrada<\/i><\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<ol>\n<li style=\"list-style-type: none;\"><img class=\"size-full wp-image-10779 aligncenter\" src=\"https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/08\/Screenshot_8-1.png\" alt=\"\" width=\"440\" height=\"300\" srcset=\"https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/08\/Screenshot_8-1.png 440w, https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/08\/Screenshot_8-1-300x205.png 300w\" sizes=\"(max-width: 440px) 100vw, 440px\" \/><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">En el paso final puedes definir:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">El mensaje de bienvenida a tu audiencia.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Mensaje de autorespuesta cuando no te encuentres en l\u00ednea.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Asignar acceso a otros usuarios.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Al hacer clic en el bot\u00f3n<\/span><b><i> Finalizar<\/i><\/b><span style=\"font-weight: 400;\">, la sala es creada en <\/span><b>Conversaciones de Doppler<\/b><span style=\"font-weight: 400;\"> y quedar\u00e1 disponible para que comiences a gestionarla.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><img class=\"size-full wp-image-10780 aligncenter\" src=\"https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/08\/Screenshot_9-1.png\" alt=\"\" width=\"447\" height=\"345\" srcset=\"https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/08\/Screenshot_9-1.png 447w, https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/08\/Screenshot_9-1-300x232.png 300w\" sizes=\"(max-width: 447px) 100vw, 447px\" \/><\/span><\/p>\n<p><span style=\"font-weight: 400;\">Podr\u00e1s acceder a ella, desde el men\u00fa principal como muestra la imagen a continuaci\u00f3n:<\/span><\/p>\n<p><img class=\"size-full wp-image-10781 aligncenter\" src=\"https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/08\/Screenshot_10.png\" alt=\"\" width=\"307\" height=\"183\" srcset=\"https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/08\/Screenshot_10.png 307w, https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/08\/Screenshot_10-300x179.png 300w\" sizes=\"(max-width: 307px) 100vw, 307px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">\u00a1Eso fue todo! Esperamos que tu sala de Instagram de Doppler te resulte \u00fatil e intuitiva. Nos encantar\u00e1 escuchar y leer tus comentarios. \u00a1Qu\u00e9 tengas \u00e9xito en tus Campa\u00f1as! &#x1f642;<\/span><\/p>","protected":false},"excerpt":{"rendered":"<p>Aprende c\u00f3mo puedes habilitar una sala de Instagram en tu cuenta, para poder brindarle respuestas a tu audiencia y fidelizar a tus clientes. Antes de comenzar, revisa los requisitos para dar de alta una p\u00e1gina de Instagram:\u00a0 Que tu negocio tenga una cuenta comercial de Meta verificada. Contar con acceso a una cuenta empresarial de [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[824],"tags":[825],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>\u00bfC\u00f3mo crear y editar una sala de Instagram Chatbot? - Doppler Help Center<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u00bfC\u00f3mo crear y editar una sala de Instagram Chatbot? - Doppler Help Center\" \/>\n<meta property=\"og:description\" content=\"Aprende c\u00f3mo puedes habilitar una sala de Instagram en tu cuenta, para poder brindarle respuestas a tu audiencia y fidelizar a tus clientes. 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