{"id":10893,"date":"2024-08-14T19:47:21","date_gmt":"2024-08-14T19:47:21","guid":{"rendered":"https:\/\/help.fromdoppler.com\/es\/?p=10893"},"modified":"2025-09-17T17:36:04","modified_gmt":"2025-09-17T17:36:04","slug":"como-configurar-los-mensajes-de-ausencia","status":"publish","type":"post","link":"https:\/\/help.fromdoppler.com\/es\/como-configurar-los-mensajes-de-ausencia\/","title":{"rendered":"\u00bfC\u00f3mo configurar los Mensajes de ausencia?"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Aprende en este art\u00edculo c\u00f3mo programar mensajes que respondan a tus usuarios en los momentos en que no haya operadores en l\u00ednea. Adem\u00e1s, podr\u00e1s configurar el horario en que no se encuentra disponible tu chat para que los usuarios sepan en qu\u00e9 momento te encuentran disponible.\u00a0<\/span><\/p>\n<p><strong data-start=\"439\" data-end=\"466\">Accede a Conversaciones<\/strong><\/p>\n<p><br data-start=\"466\" data-end=\"469\" \/><span style=\"font-weight: 400;\"><a href=\"https:\/\/www.fromdoppler.com\/es\/precios\/#plan-conver\">Una vez que ingresaste a tu cuenta en Doppler, <\/a><\/span>ingresa a <strong data-start=\"499\" data-end=\"517\">Conversaciones<\/strong> y haz clic en <strong data-start=\"532\" data-end=\"572\">Configuraci\u00f3n &gt; Mensajes de ausencia<\/strong>.<\/p>\n<p><strong data-start=\"580\" data-end=\"597\">Elige la sala<\/strong><br data-start=\"597\" data-end=\"600\" \/>Selecciona la sala en la que quieras activar el mensaje. <span style=\"font-weight: 400;\">Una vez seleccionada la sala, podr\u00e1s visualizar todos los mensajes de ausencia configurados, tanto los activos como los no activos. Estos mensajes se pueden eliminar.<\/span><\/p>\n<p><img class=\"alignnone wp-image-10895\" src=\"https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/08\/Screenshot_1-8.png\" alt=\"\" width=\"630\" height=\"287\" srcset=\"https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/08\/Screenshot_1-8.png 705w, https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/08\/Screenshot_1-8-300x137.png 300w\" sizes=\"(max-width: 630px) 100vw, 630px\" \/><\/p>\n<p><strong data-start=\"666\" data-end=\"691\">Crea un nuevo mensaje<\/strong><br data-start=\"691\" data-end=\"694\" \/>Haz clic en el bot\u00f3n verde <strong data-start=\"724\" data-end=\"744\">\u201c+Nuevo mensaje\u201d<\/strong> para comenzar a configurarlo.<\/p>\n<p><img class=\"alignnone wp-image-12198\" src=\"https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/08\/Screenshot-2025-09-17-135236-300x139.png\" alt=\"\" width=\"591\" height=\"274\" srcset=\"https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/08\/Screenshot-2025-09-17-135236-300x139.png 300w, https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/08\/Screenshot-2025-09-17-135236-768x355.png 768w, https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/08\/Screenshot-2025-09-17-135236.png 868w\" sizes=\"(max-width: 591px) 100vw, 591px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Una vez aqu\u00ed, vas a configurar el<strong> MENSAJE<\/strong> que quieres que aparezca, adem\u00e1s las horas y d\u00edas en las cuales este mensaje aparecer\u00e1:<\/span><\/p>\n<p><img class=\"alignnone wp-image-12199\" src=\"https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/08\/Screenshot-2025-09-17-143202-300x141.png\" alt=\"\" width=\"634\" height=\"298\" srcset=\"https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/08\/Screenshot-2025-09-17-143202-300x141.png 300w, https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/08\/Screenshot-2025-09-17-143202-768x360.png 768w, https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/08\/Screenshot-2025-09-17-143202.png 864w\" sizes=\"(max-width: 634px) 100vw, 634px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Luego desde el bot\u00f3n de \u201cON\u201d puedes seleccionar si quieres que este <\/span><b>Mensaje de Ausencia <\/b><span style=\"font-weight: 400;\">quede activado o desactivado.<\/span><\/p>\n<p><img class=\"alignnone wp-image-12200\" src=\"https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/08\/Screenshot-2025-09-17-143307-300x151.png\" alt=\"\" width=\"703\" height=\"354\" srcset=\"https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/08\/Screenshot-2025-09-17-143307-300x151.png 300w, https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/08\/Screenshot-2025-09-17-143307-768x387.png 768w, https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/08\/Screenshot-2025-09-17-143307.png 862w\" sizes=\"(max-width: 703px) 100vw, 703px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">\u00a1Genial! <\/span><span style=\"font-weight: 400;\">Ahora aprendiste a configurar mensajes de ausencia y mantener la comunicaci\u00f3n constante con tus usuarios. &#x1f642;<\/span><\/p>\n<p>&#x1f49b; Configura tus <strong data-start=\"104\" data-end=\"128\">Mensajes de Ausencia<\/strong> y mant\u00e9n la cercan\u00eda con tus clientes incluso cuando no est\u00e9s disponible.<br data-start=\"202\" data-end=\"205\" \/><a href=\"https:\/\/app.fromdoppler.com\/signup?utm_source=Helpcenter&amp;utm_medium=content&amp;utm_campaign=helpcenter-doppler\">Act\u00edvalos ahora en tu cuenta de Conversaciones<\/a><\/p>\n<p>&nbsp;<\/p>","protected":false},"excerpt":{"rendered":"<p>Aprende en este art\u00edculo c\u00f3mo programar mensajes que respondan a tus usuarios en los momentos en que no haya operadores en l\u00ednea. Adem\u00e1s, podr\u00e1s configurar el horario en que no se encuentra disponible tu chat para que los usuarios sepan en qu\u00e9 momento te encuentran disponible.\u00a0 Accede a Conversaciones Una vez que ingresaste a tu [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[824],"tags":[825],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>\u00bfC\u00f3mo configurar los Mensajes de ausencia?  - Doppler Help Center<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u00bfC\u00f3mo configurar los Mensajes de ausencia?  - Doppler Help Center\" \/>\n<meta property=\"og:description\" content=\"Aprende en este art\u00edculo c\u00f3mo programar mensajes que respondan a tus usuarios en los momentos en que no haya operadores en l\u00ednea. 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