{"id":10902,"date":"2024-08-14T19:51:34","date_gmt":"2024-08-14T19:51:34","guid":{"rendered":"https:\/\/help.fromdoppler.com\/es\/?p=10902"},"modified":"2024-09-26T16:36:09","modified_gmt":"2024-09-26T16:36:09","slug":"como-interpretar-las-estadisticas-de-atencion-de-tus-canales-de-conversaciones","status":"publish","type":"post","link":"https:\/\/help.fromdoppler.com\/es\/como-interpretar-las-estadisticas-de-atencion-de-tus-canales-de-conversaciones\/","title":{"rendered":"\u00bfC\u00f3mo interpretar las estad\u00edsticas de atenci\u00f3n de tus canales de Conversaciones?"},"content":{"rendered":"

Una vez que creas, programas y utilizas tus salas de chat, podr\u00e1s ir revisando las estad\u00edsticas para chequear tu trabajo y revisar que puedes modificar para mejorar. Mira en este art\u00edculo c\u00f3mo realizarlo. 🙂<\/span><\/p>\n

Una vez que ingresaste a tu cuenta en Doppler, dir\u00edgete a <\/span>Conversaciones<\/i><\/b> en el men\u00fa principal. All\u00ed elige la opci\u00f3n <\/span>Aplicaciones <\/span><\/i>y luego <\/span>Estad\u00edsticas<\/span><\/i>. Puedes ver la estad\u00edstica a nivel general y su propia actividad. Modificando filtros de fecha y canales. As\u00ed como, a medida que haya actividad en cada sala o canal, se ir\u00e1 actualizando el valor de cada indicador.<\/span><\/p>\n

Puedes analizar:<\/span><\/p>\n

-Tiempo de respuesta promedio<\/span><\/p>\n

-Conversaciones cerradas<\/span><\/p>\n

-Conversaciones sin responder<\/span><\/p>\n

-Total de conversaciones<\/span><\/p>\n

\"\"<\/p>\n

\u00a1Genial! Ahora aprendiste a ver y analizar qu\u00e9 m\u00e9tricas se miden en tu cuenta en Doppler Conversaciones<\/a>, y as\u00ed mejorar la comunicaci\u00f3n con tus usuarios a trav\u00e9s de diferentes canales. 🙂<\/span><\/p>","protected":false},"excerpt":{"rendered":"

Una vez que creas, programas y utilizas tus salas de chat, podr\u00e1s ir revisando las estad\u00edsticas para chequear tu trabajo y revisar que puedes modificar para mejorar. Mira en este art\u00edculo c\u00f3mo realizarlo. 🙂 Una vez que ingresaste a tu cuenta en Doppler, dir\u00edgete a Conversaciones en el men\u00fa principal. All\u00ed elige la opci\u00f3n Aplicaciones […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[824],"tags":[825],"acf":[],"yoast_head":"\n\u00bfC\u00f3mo interpretar las estad\u00edsticas de atenci\u00f3n de tus canales de Conversaciones? - Doppler Help Center<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u00bfC\u00f3mo interpretar las estad\u00edsticas de atenci\u00f3n de tus canales de Conversaciones? - Doppler Help Center\" \/>\n<meta property=\"og:description\" content=\"Una vez que creas, programas y utilizas tus salas de chat, podr\u00e1s ir revisando las estad\u00edsticas para chequear tu trabajo y revisar que puedes modificar para mejorar. Mira en este art\u00edculo c\u00f3mo realizarlo. 🙂 Una vez que ingresaste a tu cuenta en Doppler, dir\u00edgete a Conversaciones en el men\u00fa principal. 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