By connecting your Instagram account to Conversations, you can manage all your conversations in one place. With your Doppler account and your access to Marketing Plan, you can send and receive Instagram messages, as well as capture Contacts. #DopplerTip: Only professional Instagram accounts can connect to Conversations. Personal Instagram accounts cannot connect to Conversations or […]
Learn about best practices for managing your attention through the WhatsApp Business platform to achieve optimal performance in the deliverability of your messages in this article. WhatsApp Business Services (as defined in the WhatsApp Business Terms of Service) enable rich conversational experiences between businesses and WhatsApp users. To create valuable experiences for users, businesses must […]
In this article, we’ll explain the limits on the number of messages you can send through the WhatsApp Business platform and how you can increase your limit to reach a larger audience. Let’s see how to do it 🙂 WhatsApp applies sending limits on the messages you can send based on a tier system. All […]
Once you create, schedule and use your chat rooms, you can review the statistics to check your work and see what you can modify to improve. See how to do it in this article. 🙂 Once you have logged into your account in Doppler, go to Conversations in the main menu. There, choose the Applications […]
Learn in this article how to schedule messages to respond to your users when there are no operators online. In addition, you can configure the hours when your chat is not available so that users know when you are available. Once you have logged into your account in Doppler, go to Conversations in the main […]
With your Doppler Conversations account, you can add labels that you can use to mark Contacts, allowing you to classify them for later use in Conversation filters, in mass mailings, among other features. Once you log into your account, in the main menu, select the Conversations option. Within Applications, select Labels. On this screen, you […]
Learn in this article how to use quick responses effectively so that the person operating the chat rooms can optimize their management time with pre-built solutions. This option within Conversations will allow you to: Give a pre-configured response in a simple way Standardize communication in the conversation Save time answering common questions or queries Quick […]
In this article we explain how to verify your WhatsApp Business account in order to be able to send WhatsApp campaigns to a large number of customers. Before you start, check out this article on how to create and edit your room with WhatsApp. Access your WhatsApp Business Manager account and then under Business Settings, […]
WhatsApp Automations allows you to avoid the manual work and missed opportunities that come with automating the sending of your WhatsApp marketing messages to target and reach those contacts who prefer WhatsApp communications. Let’s see how to do it: Create a WhatsApp template. It will be displayed like the following image: #DopplerTip: Meta must approve […]
Learn in this article how to create, edit and manage the users that will be managing each account in Doppler Conversations. Once you have logged into your account in Doppler, go to Conversations. The user with the administrator role will be able to manage the users from the menu. This allows you to see a […]
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