Learn in this article how to schedule messages to respond to your users when there are no operators online. In addition, you can configure the hours when your chat is not available so that users know when you are available. Once you have logged into your account in Doppler, go to Conversations in the main […]
With your Doppler Conversations account, you can add labels that you can use to mark Contacts, allowing you to classify them for later use in Conversation filters, in mass mailings, among other features. Once you log into your account, in the main menu, select the Conversations option. Within Applications, select Labels. On this screen, you […]
Learn in this article how to use quick responses effectively so that the person operating the chat rooms can optimize their management time with pre-built solutions. This option within Conversations will allow you to: Give a pre-configured response in a simple way Standardize communication in the conversation Save time answering common questions or queries Quick […]
In this article we explain how to verify your WhatsApp Business account in order to be able to send WhatsApp campaigns to a large number of customers. Before you start, check out this article on how to create and edit your room with WhatsApp. Access your WhatsApp Business Manager account and then under Business Settings, […]
WhatsApp Automations allows you to avoid the manual work and missed opportunities that come with automating the sending of your WhatsApp marketing messages to target and reach those contacts who prefer WhatsApp communications. Let’s see how to do it: Create a WhatsApp template. It will be displayed like the following image: #DopplerTip: Meta must approve […]
Learn in this article how to create, edit and manage the users that will be managing each account in Doppler Conversations. Once you have logged into your account in Doppler, go to Conversations. The user with the administrator role will be able to manage the users from the menu. This allows you to see a […]
In this article, learn how to provide adequate customer service. Learn here how to select, respond, send attached images, among other actions in a simple way. Once you have logged into your Doppler account, go to Conversations. In this option, you will be able to see all the chat rooms that have been created, indicating […]
META has a very strict policy regarding the content of messages you send on WhatsApp and the SPAM that businesses may generate at the hands of their users. Please be aware of these restrictions so that your messages are successfully delivered to their destination: If you use Commerce Catalogs in the WhatsApp Business app or […]
To send mass messages through WhatsApp, you can choose between 2 options to group your contacts and make sending messages much simpler. See how to do it in this article 🙂 To start, log in to your Doppler account and then go to the Conversations option. In the side menu on the left, select Groups: […]
Did you know that you can send mass messages through WhatsApp? This option allows you to schedule message campaigns to increase your reach and reduce management time. Let’s see how to do it 🙂 To start, log in to your Doppler account and then go to the Conversations option. In the side menu on the […]
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