Quick Replies are pre-written messages that allow you to respond to frequently asked questions in seconds, without having to type the same answer every time. They help you optimize your time and ensure clear and consistent communication with your audience. How do I create or edit quick replies? 1. Access the Conversations section 1.1 In […]
In this article we explain how to verify your WhatsApp Business account in order to be able to send WhatsApp campaigns to a large number of customers. Before you start, check out this article on how to create and edit your room with WhatsApp. Access your WhatsApp Business Manager account and then under Business Settings, […]
WhatsApp Automations allows you to avoid the manual work and missed opportunities that come with automating the sending of your WhatsApp marketing messages to target and reach those contacts who prefer WhatsApp communications. In this article you will learn how to add it within an Automation. Let’s see how to do it: Create a WhatsApp […]
Control who talks to your audience. Create, edit, and organize the Operators who respond in your Conversations Rooms, and assign them exactly the Rooms they need. How to get to Operator management 1. Log in to your Doppler account. 2. Go to Conversations. 3. In the left menu, expand Settings. 4. Click Operators. From here, […]
In this article, learn how to provide adequate customer service. Learn here how to select, respond, send attached images, among other actions in a simple way. Once you have logged into your Doppler account, go to Conversations. In this option, you will be able to see all the chat rooms that have been created, indicating […]
META has a very strict policy regarding the content of messages you send on WhatsApp and the SPAM that businesses may generate at the hands of their users. Please be aware of these restrictions so that your messages are successfully delivered to their destination: If you use Commerce Catalogs in the WhatsApp Business app or […]
To send mass messages through WhatsApp, you can choose between 2 options to group your contacts and make sending messages much simpler. See how to do it in this article 🙂 To start, log in to your Doppler account and then go to the Conversations option. In the side menu on the left, select Groups: […]
Did you know you can send bulk messages through WhatsApp? This feature lets you schedule message Campaigns to increase your reach and save time on management. Let’s see how to do it. To get started, log in to your Doppler account and go to Conversations. 1. In the left-side menu, select Bulk Messages. From there […]
WhatsApp’s predefined templates provide a library of ready-to-use messages created and approved by Meta. Designed to streamline your day-to-day operations, they provide practical texts for confirming appointments, sending payment reminders, reporting on order status, and more. You can also easily edit and adapt them to suit your business, so there’s no need to design a […]
By connecting your WhatsApp account to Conversations, you can manage all your chats in one place. With your Doppler account and your access to Conversations you can send and receive instant messages as well as capture contacts. With WhatsApp Marketing, you can: Send and receive messages. Mass message campaigns. Capture contacts (name and phone number). […]
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