How to import a Subscribers List

If you are trying to import a Subscribers List to Doppler but you just can’t figure out how: don’t worry, we are here for you. One way is to follow the video tutorial which is attached below:

Also, you can follow these steps:

Login, go to the Lists tab and click on the Create List button.

Import List

Now you’ll have to name your list. When you do it, don’t forget to make sure the name helps you to easily identify the list you are creating. Once you’ve got the name, hit Create.

Import List

Click on Import Subscribers. After that, you will be able to import the list by clicking on Import.

Import File

Select the Excel or .txt file you want and click on the Import button. If you have any doubt about how to create this file, you can check this article.

We recommend you to use a .csv extension. If the file is too big, you can save some time by converting it to a ZIP file.

Import List

Choose the columns according to Customized Field that matches the loaded list.

Import List
Least, but not less, hit Import to finish uploading your List.

Similarly, you can import a List of Subscribers using our Drag & Drop. To do this, you need to name your new List, then Import Subscribers and instead find your file on your computer. ¡You can Drag and Drop automatically!

Drag2

To use this faster and easier method, we suggest you have around your file to upload, for example on the desktop. Then you take the file with your mouse and drag it without releasing to the Import File box. Nothing easier! You’ve got your file imported and ready for the mapping of fields.

Drag3

If you don’t have your Doppler  account yet, create one now and start optimizing and measuring your shipments simply and effectively. Make sure you reach all your Subscribers with your next Email Marketing actions!

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  1. Federico 25 Apr 2016

    Importe una lista de contactos de 7000 y solo se agregaron 1200
    La mayoria de los contactos no cargados figuran en el reporte con la siguiente leyenda “,La cantidad de columnas del encabezado no se corresponden a los campos del suscriptor.” que debo hacer?

    1. Sebastián de Doppler 27 Apr 2016

      Hola Federico, muchas gracias por contactarnos 🙂 En breve uno de nuestros representantes de soporte te estará asistiendo. Saludos, Sebastián de Doppler.

  2. Mirla 19 Jul 2016

    Hola! Estuve descargando mis listas y hubo 3 que se quedaron “La Lista está en proceso de exportación”, luego de esto no he recibido la notificación para ir a las descargas. Me pueden ayudar? Gracias!

    1. Noelia de Doppler 21 Jul 2016

      Hola Mirla, un representante de atención al cliente te ha enviado un correo para ayudarte con este inconveniente 🙂

      Saludos,
      Noelia de Doppler

  3. Paola Flores 28 Sep 2016

    No puedo importar los contactos de mis subscriptores utilice un archivo con extensión xlsx y me indico que hubo un error y que volviera a intentarlo y con el CSV que no podía dejar espacios en blanco en el encabezado, pero en las primeras celdas y columnas se encuentran los datos a utilizar.
    Me pueden ayudar.

    1. Claudio de Doppler 29 Sep 2016

      Hola Paola,
      Envíanos el archivo a soporte@fromdoppler.com y te ayudaremos a reformular el documento para que funcione perfectamente.

      Saludos,

      Claudio de Doppler