How to create a Signup-based Email Automation

You may use these Campaigns to program automatic Welcome Emails ready to be sent when a new Subscriber adds up to your List.

The first step to create an Email Automation Campaign is to login to your Doppler account and click on the Automation section. Don’t have an account yet? Sign up for free now!


Once you access, select “Create Automation Campaign”.

Create Automation Campaign

You’ll see three options. Choose “Welcome Email”.

Once you enter, the first thing to do is to give your Campaign a name. Make sure it is representative enough to allow you to identify it in the future.

The next step is to choose the Subscribers List you want to associate your Welcome Campaign to by clicking on “Select List”. Remember that the List you select must be filled by a Subscription Form or via API. So, each new contact who sign up to your List will receive the Email Campaign you have created.

Select List

When you click the button you will see this screen. There you will have to select the List which you want to associate your Email Automation by clicking in the circle that appears in the image. In the example we have selected the List “Blog Subscribers”. Once that is done press the “Confirm selection” button.

List selected

On the screen you will see the name of the selected List. If you want to change it, just click the “Replace associated Lists” button.

Associated LIst

The next step is to define the first step of your Automation Flow. To do this, click on the + icon that appears on the canvas.

Add first step

There you will see many different options.

Let’s say you want your contacts (List that we have associated with our Sample Automation Campaign) receive a Welcome Email 2 hours after they subscribe to your Blog. To do this, type the number 2 in the field “Wait time” and choose the “Hours” option. You will see how the data is automatically updated on the canvas on the right.

Wait time

You can also choose to send your Welcome Email immediately by writing the number 0 in the “Wait time” field or you can also define a certain amount of minutes, days or weeks.

Wait time option

You can also create an Emails series. For example, set up an Email that your new Subscribers will receive at the exact moment they subscribe to your List and another one or two days later.

To create the Email that your contacts will receive, choose the “Email” option. In the left panel you will have to complete all the data of the shipment, as well as you do with the rest of the Email Campaigns.

Email info

Once you’ve completed that, you’ll be ready to configure the viralization of your Campaign and create your Email Content. You may import a HTML file, edit one of our Templates or create a new Campaign from the Text Editor.

Email Content

The Templates Editor option is ideal for those who don’t have HTML knowledge and want to create effective Email Campaigns in minutes. If you have your own Templates you can choose one from the “My Templates” section, otherwise you can select one of the available in the different categories.

Clicking on one will display two options: “Select without editing” if you want to leave it as it is or “Select and edit” in case you want to modify it from our Editor.

Edit Template

 In this case we selected a Welcome Template.

Now, you should edit the content. Remember that you may chance everything you wish, such as: Images, text, colors and add links. Once you have your piece ready, click on “Next”.

Email Automation Campaign Templates

Once you have created the Content of the Email you will be able to make a Campaign test, just like as you do with the other Campaigns, to verify that there are no errors.

Campaign test

That’s it! You have already configured your Automation Flow. On the canvas you can see all the detailed steps. If you want to modify some of them, just click on it and make the changes you want on the left the panel.

Welcome Email Flow

If you want to delete any of the steps, just by placing the cursor on it you will see the “Delete” icon appear.

Wait time

All the steps that you create and configure will be saved automatically, although you also have the option “Save” in the upper margin of the screen.

If you want to go back or go forward, you always have the buttons “Undo” and “Redo”.

Finally, you will see a rectangle that will indicate the steps that you are completing and if there is something to which you must pay attention.


Once you have finished defining all the steps of your Campaign, and after checking all the shipments that compose it, only remains to click the “Start Automation” button. This way, every new Subscriber that enters your Subscribers List will receive the Email you especially design for him. 

Just in case you need, you can pause or stop any Automation Campaign you’ve created with Doppler.

Don’t forget that with Doppler you may also use Email Automation Campaigns on special dates. You may program your Campaigns by Day of the Week, Day of the Month or a Day of the Year.

Make the most out of Email Automation!

Create your Doppler account for free ENG



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  1. juan palbo 29 Dec 2018

    Hola, quiero saber como hacer un formulario para una lista, ya tengo la campaña de automation para esa lista pero no tengo el formulario.

    1. Julieta de Doppler 11 Jan 2019

      Hola Juan, te sugiero que revises este artículo que te ayudará paso a paso a crear un Formulario vinculado a una Lista de Doppler, para que a su vez puedas seleccionarla en un flujo de Automation:
      Si tienes otras dudas, puedes escribirnos a [email protected]. Saludos, Julieta de Doppler.

  2. Dani 2 Jan 2019

    Hola! Tengo el Automation activado y cuando lo pongo en pausa para agregarle otra lista, no me aparece habilitada la opción. Es posible agregar una lista? O copiar la lista de Automation para generar una nueva?

    1. Claudio de Doppler 11 Jan 2019

      Hola Dani, la opción de pausado actualmente permite editar el o los Emails que componen un flujo de Automation, pero no modificar o sumar nuevas Listas. Te sugiero que revises el artículo que hablar acerca de las posibilidades y diferencias entre pausar y detener Automation:
      Saludos, Claudio de Doppler.

  3. Vanina 24 Apr 2021

    Hola! He creado la la automatización pero cuando realizo la prueba suscribiendome no me llega el E-mail de bienvenida. Revise y esta todo ok y esta activa la automatización.
    Muchas gracias

    1. Soledad Paz 27 May 2021

      ¡Hola Vanina!
      ¿Has podido solucionarlo?
      Saludos, Sole de Doppler.

  4. Julieta 25 Aug 2021

    Hola, se puede agregar a un mail de bienvenida un archivo pdf para enviar como adjunto a todos los suscriptores nuevos?

    1. Carla Bianchi 13 Oct 2021

      ¡Hola Julieta! ¿Has podido resolver tu consulta?
      Saludos, Car de Doppler.

  5. Ana 27 Oct 2021

    Hola! Ya cree mis campañas de Automation, asociadas a sus corresponidentes listas. Los mails se enviaron en un principio, pero si decido agregar un suscriptor más a alguna lista, este no recibe ningún mail. Ahora Eliminé todas las campañas y volví a crearlas pero que en lugar de ser comportamiento en campaña, ahora lo hice con suscripcion a listas. Pero ahora ni si quiera ha enviado ningun mail desde que cree las nuevas campañas de automation….

    1. Carla Bianchi 27 Oct 2021

      ¡Hola Ana!
      Voy a derivar tu consulta al área de Atención al Cliente para que puedan ponerse en contacto contigo.
      Saludos, Car de Doppler.